• At The Bendy Box, we are committed to making our website and products accessible to everyone, including those with disabilities and chronic illnesses. We understand the importance of usability and strive to create an inclusive experience for all.

    Our Commitment

    • We aim to follow Web Content Accessibility Guidelines (WCAG) 2.1 to ensure our website is navigable and user-friendly.

    • We carefully select products with accessibility in mind to support a variety of needs.

    • We welcome feedback and continuously work to improve accessibility on our site.

    Need Assistance?

    If you experience any difficulty accessing our website or need accommodations, please reach out to us at info@thebendybox.com. We are happy to assist you in any way we can.

    Because everyone deserves comfort, care, and accessibility.

  • Bendy Box Subscriptions – Always Free Shipping
    Every Bendy Box subscription ships free within the U.S.—because we want your comfort delivered without extra cost. Boxes ship on the 15th of each month.

    Individual Item Orders

    • Flat-rate shipping: $4.99 on orders under $50

    • Free shipping: Enjoy free U.S. shipping when your order totals $50 or more

    • Orders typically ship within 3–5 business days.

    Order Processing & Delivery
    We currently ship within the United States only. Tracking information will be emailed once your order ships. Please allow 3–7 business days for delivery.

    Returns & Exchanges:
    Due to the personal nature of our products, we are unable to accept returns or exchanges at this time. However, if your order arrives damaged or incorrect, please reach out within 7 days of delivery at returns@thebendybox.com
    so we can make it right!

  • Your privacy is important to us! The Bendy Box is committed to keeping your personal information safe and secure.

    We collect only the necessary data to process orders and improve your experience (like your name, email, and shipping details).

    We never sell or share your data with third parties for marketing purposes.

    Payment information is processed securely through trusted payment providers.

    For any questions about how your data is used, feel free to reach out at info@thebendybox.com.

  • By purchasing from The Bendy Box, you agree to the following terms:

    Orders & Payments: Payment is required at checkout, and all sales are final.

    Shipping: We process orders within 3-5 business days. Delays may occur due to unforeseen circumstances, but we’ll always keep you updated.

    Product Disclaimer: Our products are carefully selected for comfort and support, but they are not a substitute for medical advice. Always consult a healthcare professional before using new products.

    Refunds & Cancellations: We do not offer refunds or cancellations once an order has been processed. If an item arrives damaged, please contact us within 7 days so we can assist you.For any questions, reach out to us at info@thebendybox.com.