🌿 About The Bendy Box

What is The Bendy Box?

The Bendy Box is a thoughtfully curated collection of products designed to support those with chronic illnesses, hypermobility, and related conditions—or anyone who could use a little extra comfort and care. Each item is handpicked with comfort, accessibility, and a little joy in mind—because you deserve products that actually help.

Do I need to have a specific diagnosis to purchase a Bendy Box?

Not at all! Whether you have an official diagnosis, are still on your journey to answers, or simply need extra support for daily life, The Bendy Box is here for you.

What chronic illnesses do you focus on?

Right now, we focus on conditions like:

  • Hypermobility Spectrum Disorder (HSD)

  • Ehlers-Danlos Syndrome (EDS)

  • Fibromyalgia

  • Dysautonomia & Orthostatic Intolerance (OI)

  • Arthritis

But we know that’s just the beginning!

💌 I don’t see my chronic illness represented.
It took me 39 years (and counting!) to learn about my own chronic conditions, so I completely understand how frustrating it can be when your needs aren’t acknowledged. If you don’t see products that fit your condition, please reach out! I’m always working to expand The Bendy Box to better support our community. 💜

📦 Ordering & Shipping

Do I have to subscribe?

Nope! We offer both a monthly subscription and one-time boxes, so you can choose what works best for you.

How does billing work?

  • One-time boxes are charged at checkout.

  • Monthly subscriptions renew on the same date each month based on your signup date.

  • You can manage or cancel your subscription anytime through your account.

Can I gift a box?

Absolutely! You can purchase a one-time box as a gift or gift a subscription by selecting that option at checkout.

Where do you ship?

We currently ship within the continental U.S. If you’re outside this area, let us know—we’ll see what we can do!

How long does shipping take?

Orders typically ship within 3-5 business days. Delivery times vary based on location, but we aim to get your Bendy Box to you as quickly as possible!

Do you offer gift cards?

Yes! If you’re shopping for a fellow zebra or spoonie but aren’t sure what they’d love most, our gift cards make the perfect option.

🛠️ Product & Support

What if something in my box doesn’t work for me?

We get it—what helps one person might not help another. If something doesn’t work out, let us know, and we’ll see what we can do to make it right.

Are your products safe for sensitive skin/allergies?

Many of our products are selected with sensitivities in mind, but we recommend checking individual product details or reaching out with specific concerns.

Do you accept returns or exchanges?

Due to the nature of our products, we typically do not accept returns. However, if there’s an issue with your order, please contact us, and we’ll do our best to help!

💌 Contact & Support

How can I reach you?

The best way to contact us is through our Contact Page, where you can fill out a form. We aim to respond within 24-48 hours.

I need a faster response. What should I do?

For urgent matters, you can text us at (386) 259-0608. We’ll get back to you as soon as possible!